How to Solve Error Message when connecting to Remote Device using Remote Desktop Connection in Microsoft Windows

Introduction

This is another article where the main content is to solve an error appear with a certain error message when connecting a remote device. In this context, the process for connecting a remote device is using a Remote Desktop Connection feature which is available in Microsoft Windows operating system. The following is the process for connecting to other remote device which is actually running the same operating system. Obviously, it is a remote device which is also running using Microsoft Windows operating system :

1. First of all, from the source device, it starts by running Remote Desktop Connection. Normally, it exist by searching from the search feature as follows :

   

2. After searching and find the Remote Desktop Connection tool and execute it, the following Remote Desktop Connection will appear :

   

3. But apparently, the process failed with the appearance of the following error message :

   

4. After clicking the link See Details, the following additional information about the error will appear below o:

   

How to Solve Error Message when connecting to Remote Device using Remote Desktop Connection in Microsoft Windows

After searching through several process involving keywords about the error message, actually one of the alternative solution for solving the problem is simple. Apparently, there is an internal firewall in the source of the device performing the remote desktop connection. That internal firewall is blocking the connection. Below is the process for solving the problem :

1. First of all, as a first step in order to solve the problem, just execute a setting to allow firewall to permit remote desktop connection. In order to do that, just search it from the windows search tool as exist in the following appearance :

   

2. After executing it, the windows firewall setting will appear as follows :

   

   Actually the above window firewall setting have already adjusted accordingly. Just find the ‘Remote Desktop’ entry in the list and then click Change Settings. After that click check the checkbox exist in the line of the Remote Desktop both Private and Public. Following after, just click the OK button to make the change permanent.

3. Last but not least, try to execute the Remote Desktop Connection once more. If there are no other issues, the remote connection to the other device will be a success.